Refund Policy
Thank you for shopping with us. If you are not completely satisfied with your purchase, we’re here to help.
Refunds
We offer refunds on eligible products/services within [30] days of the purchase date. To be eligible for a refund:
- Your item must be unused and in the same condition that you received it.
- Your request must include a valid proof of purchase.
Non-Refundable Items
- Digital products or downloads once accessed or delivered.
- Services already rendered or customized orders.
- Gift cards or promotional credits.
How to Request a Refund
Please contact our support team at [your support email] with your order ID and reason for the request. Once approved, refunds will be processed to your original method of payment within 5–10 business days.
Late or Missing Refunds
If you haven’t received a refund yet, check your bank account again. Then contact your credit card company. If you’ve done all this and still have not received your refund, please contact us.